Consumer Info
The California Association of Health Plans is pleased to provide links and information for those who are looking for health insurance, have questions regarding their coverage, or are in need of the information necessary to contact their health plan regarding a complaint.
All of the information listed below is provided by the Department of Managed Health Care (DMHC), which is the agency responsible for licensing and regulating health plans in California, as well as ensuring that plans follow the law and pay claims in a timely manner.
About Health Plans - http://dmhc.ca.gov/dmhc_consumer/hp/hp_default.aspx
Site for those who are uninsured and have questions about purchasing health insurance, or for those wanting to learn about the different types of health plans available in California.
Benefits and Rights - http://dmhc.ca.gov/dmhc_consumer/br/br_default.aspx
Lists basic services and other benefits that California health plans must cover, as well as equipment and services that plans may not include in their coverage.
Problems and Complaints - http://dmhc.ca.gov/dmhc_consumer/pc/pc_default.aspx
Contains information for those who are having problems with their health plan. Offers help with complaints, access to an Independent Medical Review (IMR), and lists common problems that people have had with their plans.
Provides a resource list, discusses procedures for calling a resource, states how to find out more about health and diseases, and provides information on how to contact your health plan,
